Submit a RMA Form

This form is intented to request a Return Merchandise Authorization. Although we produce our products with a lot of care, it can happen that an error or a technical fault occurs. By using this form, you can report the issue.

After completing this form, it will automatically become a ticket and you will receive an email with the details of where the device(s) can be sent to. Print this email and send it along with the device(s) for repair.

inepro reserves the right to apply a standard investigation fee (€ 30,07) for each repair that is submitted. For under warranty repairs this fee is not applicable.

If your CIS request is intended for South America, Central America, North America or Canada, please check the option "Send to inepro USA LLC".

Disclaimer:

• Warranty Repairs: The sender is responsible for shipping costs and risks when sending items to us. We cover the return shipping costs for repaired goods.
• Out-of-Warranty Repairs: The sender is responsible for all two-way shipping costs.
• Important: Goods without an RMA form cannot be processed.

You can only submit a RMA if you have an account on this Service Portal and you are actually logged in!